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In April 2010, Al Jazeera released a report investigating instances of homelessness in Singapore and interviewing a couple whom they claimed had become homeless as a result of government policy. The claims by the news channel were swiftly rebutted by MCYS and by the Government, who accused Al Jazeera of failing to check their facts properly and said that homeless incidents were isolated and were often the result of personal mismanagement and a refusal to seek help from government shelters and agencies. However, other online websites also took up this story and supported Al Jazeera in its stance.